When having trouble with transferring the domain-name, our first advise if to check the status in the whois. This might give an indication why the registry is rejecting the transfer.
In the whois you will find the name of the current registrar, but also the sentence "Domain Status"
e.g.
Domain Name: OPENPROVIDER.COM
Registrar: Hosting Concepts B.V. d/b/a Openprovider
Creation Date: 2000-02-04
Domain Status: clientTransferProhibited
In the table below you can find the most common statuses, what it means and what you can do to solve the transfer issue.
| Status Code | What does it mean? | Should you do something? |
|---|---|---|
| OK | This is the standard status for a domain, meaning it has no pending operations or prohibitions. |
No, if the current status is "OK", you can start a transfer. In case the domain is already at Openprovider and you want to prevent outgoing transfers, you can enable the transferlock to get the status "clientTransferProhibited" |
| pendingTransfer | This status code indicates that a request to transfer your domain to a new registrar has been received and is being processed. | If you did not request to transfer your domain, you should contact your registrar immediately to request that they deny the transfer request on your behalf. |
| clientTransferProhibited | This status code tells that your domain is locked and the registry will reject requests to transfer the domain from your current registrar to another. |
This status indicates that it is not possible to transfer the domain name, which will help prevent unauthorized transfers. If you do want to transfer your domain, you must first contact your registrar and request that they remove this status code. In Openprovider, you can do this yourself via the detail-page of the domain. |
Other statuses that can affect transfers:
| Status Code | What does it mean? | Should you do something? |
|---|---|---|
| clientHold |
This status code tells your domain's registry to not activate your domain in the DNS and as a consequence, it will not resolve. It is an status that is usually enabled due to a expired contact verification or during a legal disputes. |
Often, this status indicates an issue with your domain that needs resolution. If so, please check the domain detail page in your control panel, this will indicate what the issue is with the domain. However, a domain with this status can still be transferred. |
| serverHold |
This status code is set by the Registry. Your domain is not activated in the DNS, most likely due to a legal dispute. |
Often, this status indicates an issue with your domain that needs to be addressed promptly. In most cases the registrant has been informed by the registry about the issue. Please contact the registrant or us for more information. However, a domain with this status can still be transferred. |
| serverTransferProhibited | This status code prevents your domain from being transferred from your current registrar to another. This status is used in the frst 60 days after registration or transfer, during legal or other disputes, at your request, or when a redemptionPeriod status is in place. | First check the registration or last transfer date of the domain, if this is within 60days, you need to wait. This status may also indicate an issue with your domain that needs to be addressed promptly. In that case you can contact your registrar to request more information and resolve the issue. |
| redemptionPeriod |
This status code indicates that your domain is in Hard Quarantine. The domain will be held in this status for 30 days. After five calendar days following the end of the redemptionPeriod, your domain is purged from the registry database and becomes available for registration. |
If you want to keep your domain, you must immediately contact your registrar to resolve whatever issues resulted in your registrar requesting that your domain be deleted, which resulted in the redemptionPeriod status for your domain. |
| pendingDelete |
This status indicates that your domain has been in redemptionPeriod status for 30 days and you have not restored it within that period. Your domain will remain in this status for several days, after which time your domain will be purged and dropped from the registry database. Once deletion is happened, the domain is available for re-registration in accordance with the registry's policies. |
There is no option anymore to restore your domainname. You can only re-request the domain once it becomes available again. |
