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Contact email addresses

Pre-sales: pre-sales@frikkadel.co.za
Legal: legal@frikkadel.co.za
Finance: finance@frikkadel.co.za
For all support related queries, please make use of our ticketing system form above.

Our Communication Methods

At Frikkadel, we believe in effective and streamlined communication with our clients. As part of our commitment to providing the best possible service, we want to share important information about our communication methods.

Embracing Digital Communication


Unlike traditional approaches, we have chosen not to rely on phone lines as our primary means of communication. Instead, we leverage modern digital communication channels to ensure efficient and productive interactions with our valued clients.

Advantages of Digital Communication

Clarity and Accuracy: Written communication, such as email, chat, or instant messaging, allows for clearer and more accurate exchanges between our team and clients. It minimizes the risk of miscommunication due to technical issues or background noise often encountered with traditional phone lines.

Record of Conversations: With digital communication, we maintain a comprehensive record of our discussions. This record serves as a valuable resource, ensuring that we can refer back to previous conversations, agreements, or important details accurately and without the risk of missing critical information.

Industry Trends: Many businesses have shifted away from phone lines in favor of digital communication methods. By embracing these trends, we enhance our responsiveness, productivity, and ultimately, the overall experience for our clients.

Our Commitment to You

Rest assured that despite our non-traditional communication approach, our team remains fully dedicated to serving your needs. We are available to you through email, chat, and video conferencing. We understand that effective communication is vital for a successful partnership, and we are committed to providing open lines of communication throughout our collaboration.

If you have any questions, concerns, or would like further clarification about our communication methods, please feel free to reach out to us. We are here to support you and ensure your experience with [Your Company Name] is nothing short of exceptional.

Thank you for choosing Frikkadel as your trusted partner. We look forward to continuing our successful collaboration.