We try our best to capture your payments as quickly and promptly as possible, but if after making payment, the system keeps sending you reminders, please get in touch. Contact us on finance@frikkadel.co.za or log a ticket.
We do not manually suspend accounts, the system does that automatically. It's not that we dislike you or are trying to offend you, it's simple programming, if the account is overdue, the account will be suspended.
- If your payment is of a time sensitive nature, please try to make use of our automated payment methods - Payfast or PayPal. It's fast, it's safe and secure!
- EFT Payments: Please transfer funds to the correct bank account. We do not have a ABSA account anymore
Bank: FNB.
Account name: Frikkadel
Branch: Tygervalley.
Branch Code: 220323.
Account Number: 62460319976.
Please always send proof of payment to finance@frikkadel.co.za and use the invoice number as the refference.
Please note, when making an EFT payment from another bank than FNB, we reserve the right to capture the payment when it appears on our bank statement, not necessarily when we receive proof of payment.
Please try to avoid making EFT payments over weekends. Processing EFT payments may take up to 24 hours during the week and 48 hours over weekends. - Please note, the client will be held liable for any cash payment and international transfer transaction fees incurred. If you are making an international payment, rather make use of PayPal or Payfast.
- Please address all account queries directly to finance@frikkadel.co.za or log a ticket to ensure that your queries are answered and processed promptly.
- Please do not make over the counter payments! We love FNB, but they do charge a lot of money for over the counter payments! Currently it's R45 and the client will be held liable for these transaction charges
- Please try to avoid ATM Payments. ATM Payments cost up to R10. If you have no other choice, please include R10 extra for the possible transaction fees.
