Articles

 550 Access denied - Invalid HELO name (See RFC2821 4.1.1.1)

If you are using Outlook Express (OE), Outlook, or Windows Mail, A HELO error ( 550 Access denied...

 Can I use secure FTP for my domain?

The simple answer is yes. The easiest is to use the cPanel configuration tool. Navigate to cPanel...

 Do I get e-mail with my domain?

E-mail is a service provided by our hosting packages. We can recommend starting with "Just the...

 Do you provide backups on my hosting account?

Backups Every day of the week, your entire account is backed up and stored on the main...

 How many e-mail accounts do I get your hosting?

As many as you want. We only limit our hosting on disk space. Everything else is unmetered....

 How many templates are there to choose from in the hosting packages? Is a online shopping template available?

The templates are static HTML templates. In addition to the standard library of scripts,...

 I ordered my service and paid the invoice, but I just received another invoice.

Invoices are generated a month in advance.  The new invoice is probably for next month. Please...

 What do I get with my domain?

We provide free DNS hosting with every domain you register with us.  

 Why are the name servers for my domain refusing to update?

You tried to make a name-server change and it failed with the following error: Nameserver Change...