Knowledgebase

CONFIGURE MICROSOFT OUTLOOK 2011

1. Open Microsoft Outlook 2011.
   • If this is your first time using Microsoft Outlook 2011, you'll see a welcome banner like the one in Figure 1.

     
     Figure 1: Click image for a larger view.

   • If you are adding another email account to Microsoft Outlook, from the top menu, click on Tools. Then click on Accounts. See Figure 2.

     
     Figure 2: Click image for a larger view.

2. Click on the Email Account icon, see Figure 3.

   
   Figure 3.

3. This window is where you enter your email information, see Figure 4 below.

    

   
   Figure 4:

   Enter your email account information in this window.
   • Enter Your Name as you want it to appear.
   • Enter your full email address username@example.com in the Email address: field.
   • Select POP3 or IMAP. We recommend IMAP. Learn more about the differences here.
   • Enter mail.example.com in the Incoming mail (POP3, IMAP) server: field.
   • Enter mail.example.com in the Outgoing mail (SMTP) server: field. To avoid common authentication issues with Microsoft Outlook, we strongly advise using SSL and port 465 for SMTP connections.
   • Enter your full email address, username@example.com, in the User Name field.
   • Enter your email password in the Password: field.

   TIP:

   If you experience any difficulty with the default outgoing SMTP Port 25, you can check the box Override default port and enter 587 or an alternate port you enabled. We also strongly recommend using SMTP and port 465 with Microsoft Outlook. For more information, please see: How do I enable an alternate SMTP port?

4. Next, we'll configure your Outgoing server settings. Click on the More Options... button. For Authentication, select Use Incoming Server Info. To avoid common authentication issues with Microsoft Outlook, we strongly advise using SSL and port 465 for SMTP connections. Click OK to save your settings.

   
   
   Figure 5.